Services

Enterprise and Applications Implementations and Software Development

We get SDLC. Waterfall or agile we have decades of experience in several methodologies across software implementations and software development and can easily adapt or advise as necessary

Every implementation is approached within the phases of :
  • Strategy and Requirements
  • Design
  • Build
  • Test and Remediate
  • Deploy
  • Support
We are currently staffed and can support the following software implementation and platforms for development:
  • Oracle (ERP)
  • SAP (ERP)
  • Tango Analytics (Tango) (Software Application)
  • TRIRIGA (Software Application)
  • Oracle PL/SQL (Procedural Language for SQL)
  • Oracle Application Development Framework (ADF) (Java-based application development platform by Oracle)
  • OBIEE (Oracle Business Intelligence Suite Enterprise Edition)
  • ETL (Extract, Transform, Load)
Software Testing

We deliver software testing services and quality assurance services for desktop and mobile applications, to drive quality to your product. Our testing experts work directly with your team to create an end-to-end process that works consistently and rapidly while providing you dedicated support and seamless feedback. Our services are directed to help you achieve quality at speed and ensure that you have a secure online existence. We don’t just promise high quality testing services, we deliver.

From automation, performance, and functionality to localization and regression, our testing service encompasses everything that enables us to deliver a quality product, swiftly. Using the best approach, tools, and frameworks we mitigate risks and improve the time to market and your businesses ROI.

Our test engineers work round the clock to discover bugs and errors before your users do. From preparing the test plan & test cases to bringing together a certified team and managing the testing process, our testing efforts are directed to simplify the entire task. By collaborating with your software development team, we resolve the issues faster and deliver the users friction-less experience.

We offer state-of-the-art quality assurance software testing services.
  • We have strong software testing delivery model that allow us to release bug-free software / applications
  • Our professional team of test engineers have a vast experience of software testing services
  • Our quality software testing services includes test plan, test cases, execution, defect reporting, defect analysis, risk assessments and recommendations
As an experienced Software & QA Testing company, we always ensure that the applications developed by us are as per the quality standards of our client. Below mentioned are some of the services we offer:
BPM
Customer Support
  • Delivering seamless and consistent information across all channels
  • Easy to implement and scalable processes
  • 24/7 On Demand support across multiple locations
  • Technical helpdesk
  • Inbound customer helpline and customer sales
  • Customer retention, rewards and loyalty management
  • Non-voice support over email / chat / SM tools
  • Centralized booking services for meetings and appointments
  • Billing and fulfillment helpdesk
  • Order provisioning and assurance
  • Account setup and activation
Logistics Management
  • Shorter sales cycle and lower cost per order
  • Multiple check points across the supply chain for improved service quality
  • Faster and more efficient order processing
  • Order processing
  • Logistics coordination
  • Supplier help desk
  • Payment processing
  • Inventory management and demand forecasting
  • Consignment tracking and route mapping
  • Receipt and returns management
  • Master data management
  • Vendor supplier management and support
Financial and Accounting services
  • Preparation of Financial statements that adhere to various international accounting standards
  • Effective accounts receivables management for improved cash flows
  • Legitimate and accurate payments to vendors
  • Financial Reporting
  • Accounts Receivables
  • Accounts Payables
  • Client Specific Reports
Data Processing
  • Data processing and information systems are a must-have in an organization of any size.
  • Whether you handle large volumes of raw data or are involved with small amounts of data, you know that data conversion and data processing is vital to your business and in making strategic decisions.
  • With rising cost towards staff salaries, overheads and infrastructural burdens, outsourcing your data processing needs might just be the solution that you are after.
AI and RPA

Era of theDigitalworkers work less, deliver more

Our Digitalworkers is a complete suite of solutions, empowered by Robotic Process Automation(RPA) which provides a platform for organisations to identify the processes to automate. Our Digitalworkers builds an end-to-end solutions by stitching together automated digital workers to ensure the organisations are saving costs and are getting the best of their RPA investment.

Our Digitalworkers builds and delivers a BOT based digital workforce that are trained and backed by NLP and OCR engines which help organisations to strengthen their RPA software platform which is robust, highly scalable, powerful and flexible. Our digital platform enables business operations to be agile, cost-effective through rapid automation of mundane and manual tasks by creating an IT supported “digital workforce”.

DocBOT
Read like a human, parse like a machine

Parse and extract information from thousands of documents at a speed of light - KYC, Invoices, Bank Statements, Loan applications, Letters, RPA

VisionBOT
Computer Vision driven solutions.

Object detection, classification, tracking and counting in images and videos.

Vehicle classification and ALPR, custom objects, face recognition, action recognition & anamoly detection

ChatBOT
NLP based conversational experience.
  • ChatBOTs
  • VoiceBOTs
  • EmailBOTs
  • Multi-channel integration
  • 24/7 Conversations
Ad Operations and Programmatic

Digital Capabilities - Ad Operations & Programmatic

With more than a decades of experience and almost since the inception of the Ad Operations , we have been at it.

Since the time of the earliest Ad Servers and the various migrations they have been through, to the latest of tools, technologies and Programmatic

We work very well across Publishers, Agency and Ad Networks

Expertise in executing Display, Video campaigns across Programmatic, Facebook, Youtube and Publisher specific platforms.

Realize customer’s needs to deliver campaigns with necessary objective which includes,

1. Brand Awareness

2. Increasing website visits

3. App Installs

4. Conversions/Purchases

In depth understanding and managing of Private Marketplace deals within Programmatic platforms.

  • Providing publisher the necessary support to integrate with ad servers and app technologies along with managing their ad campaigns efficiently.
  • Expertise with third party tracking/verification platforms such as DCM, Sizmek.
  • Skilled resources to implement optimization techniques to achieve desired results in increasing the ROI.
  • Providing necessary reports, screenshots, supporting adhoc tasks as required on the need basis.
  • Knowledge on all the major technologies, creative types.
Our Services

Media Planning and Inventory management for Publishers – Analyzing publisher site/creative specifications to provide agencies and advertisers with proposals for advertising campaigns.

Campaign Management- Closely reviewing the Media plan or Insertion Order (IO) and setting up the campaign which is tested and then set to go-live. Devised effective quality checklists for each stage of the cycle of campaign management.

Campaign Analysis – With an objective of maximizing the campaign performance, we ensure thorough pacing analysis and perform optimization techniques.

Reporting - We track, provide and analyze all the reports across Pacing, Daily, Weekly and Monthly reports. Ad-hoc reports based on client requirements.

Mobile Advertising - We provide complete support to mobile DSP’s ad Programmatic platforms with add on support of reporting and screen shots across various devices and technologies

Agency Support – We expertise on Advertiser Ad Servers and execute implementation of creatives and ad pixels. We further take care of generating, sharing and troubleshooting third party tags.

Social Media advertising - Setting up campaigns and optimizing across major social platforms such as Facebook and YouTube.

SEM - Search Engine Marketing using Google Ad words.

IT Outsourcing Solutions

In today’s age, Information Technology (IT) is firmly in place as one of the pillars on which businesses are built. It is not just about having the latest hardware anymore; the right software solutions have the power to propel your business forward ahead of the competition.

With vast experience as an IT services provider, we can develop IT solutions that deliver results for your business. Our qualified software engineers and developers are adept in the latest technologies for cloud, mobile and web solutions. We also follow best practices, so the process of design, development, deployment and maintenance is hassle-free for you. By choosing us as a partner, you can be assured of a cost-effective and timely delivery.

Services:
Software Development Services
  • Software Application Development
  • Web Application Development
  • Mobile Application Development
  • SaaS Application Development
  • Software Testing & Quality Assurance
  • Cloud Computing Application Development
IT Solution By Platforms
  • Android Application Development
  • C/C++ Application Development
  • IOS Application Development
  • Java Application Development
  • Linux/UNIX Software Development
  • .NET Application Development
  • PHP Application Development
  • Python Application Development
  • Ruby on Rails Application Development
Back Office Business Process Outsourcing (BPO) Services

Back office management can significantly impact an organization’s success. We are a leader in empowering businesses and organizations through high quality back office BPO services that promote enhanced business efficiency and improved bottom-line.

Services:
  • Data Entry
  • Data Management
  • Transaction Processing & Management Services
  • Billing and Invoicing Services
  • Purchase Order Processing Services
  • Data Conversion and Document Digitization
  • Retail and eCommerce
  • Accounting Data Entry
Call Center Outsourcing Services

Happy customers are most important for any business. Call center outsourcing is a cost-effective option that promotes customer satisfaction and retention.

With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.

Services:
  • Inbound Call CenterSoftware Application Development
  • Outbound Call Center
  • Order Management Services
  • Sales and Customer Acquisition
  • Customer Care
  • Call Center Support
  • Email Support
  • Live Chat Support
  • Technical Support / Helpdesk Services